Privacy Policy
At Aqua Reform, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website, aquareform.com.au, use our services, or communicate with us. Please read this Privacy Policy carefully to understand how we handle your information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The updated version will be posted on our website, with the “Last updated” date revised accordingly.
Information We Collect
Information Collected Automatically
Usage Data: Device type, browser information, IP address, and pages visited.Cookies and Tracking Technologies: Data collected via cookies or similar tools to enhance your experience and enable site functionality. Note: You can manage cookie preferences in your browser settings. Disabling cookies may impact some website features.
How We Use Your Information
We use the information collected for the following purposes: Providing Services: Processing payments and quoting services. Marketing: Sending promotional offers (with your consent, where required). Customer Support: Resolving issues and responding to enquiries. Site Optimisation: Improving our website and user experience. Security and Fraud Prevention: Detecting and preventing fraudulent activities.
Information You Provide Directly
Contact Information: Name, address, phone number, and email address. Customer Support: Any information shared when contacting us for assistance.
Information From Third Parties
We may receive additional data from: Shopify: To power our store and manage orders. Payment Processors: To handle payment transactions securely. Advertising Partners: For analytics and marketing purposes.
Cookies and Tracking Technologies
We use cookies to:Save user preferencesConduct analyticsTailor advertising to your interestsFor information on Shopify’s cookies, see the Shopify Cookie Policy.You can opt out of interest-based advertising via:Google Ads SettingsFacebook Ad PreferencesDigital Advertising Alliance Opt-Out Disclosure of Personal InformationWe may share your information under the following circumstances: Service Providers: With vendors assisting in payment processing, order fulfilment, and analytics. Legal Compliance: To comply with legal obligations or protect our rights. Business Partners: For marketing or operational purposes. We do not “sell” personal information as defined under applicable laws.
Information We Collect
Information You Provide Directly
Contact Information: Name, address, phone number, and email address. Customer Support: Any information shared when contacting us for assistance.
Information Collected Automatically
Usage Data: Device type, browser information, IP address, and pages visited.Cookies and Tracking Technologies: Data collected via cookies or similar tools to enhance your experience and enable site functionality. Note: You can manage cookie preferences in your browser settings. Disabling cookies may impact some website features.
Information From Third Parties
We may receive additional data from: Shopify: To power our store and manage orders. Payment Processors: To handle payment transactions securely. Advertising Partners: For analytics and marketing purposes.
How We Use Your Information
We use the information collected for the following purposes: Providing Services: Processing payments and quoting services. Marketing: Sending promotional offers (with your consent, where required). Customer Support: Resolving issues and responding to enquiries. Site Optimisation: Improving our website and user experience. Security and Fraud Prevention: Detecting and preventing fraudulent activities.
Cookies and Tracking Technologies
We use cookies to:Save user preferencesConduct analyticsTailor advertising to your interestsFor information on Shopify’s cookies, see the Shopify Cookie Policy.You can opt out of interest-based advertising via:Google Ads SettingsFacebook Ad PreferencesDigital Advertising Alliance Opt-Out Disclosure of Personal InformationWe may share your information under the following circumstances: Service Providers: With vendors assisting in payment processing, order fulfilment, and analytics. Legal Compliance: To comply with legal obligations or protect our rights. Business Partners: For marketing or operational purposes. We do not “sell” personal information as defined under applicable laws.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your data:
- Access: Request a copy of your personal information.
- Deletion: Request deletion of your data.
- Correction: Update inaccurate or incomplete information.
- Portability: Receive data in a structured, portable format.
- Opt-Out: Opt out of targeted advertising or data sharing.
Withdraw Consent: Revoke consent for data processing where applicable.
To exercise these rights, please contact us at enquiries@aquareform.com.au.
Verification of your identity may be required.
Data Security and Retention
We implement industry-standard security measures to protect your data. However, no system is entirely secure. Avoid sharing sensitive data through unsecured channels.